Recovery Matrix COP Portal | City of New Orleans | Help

 

Frequently Asked Questions:

How can I change the time frame of the chart?
Choose a Start Date and End Date using the calendar icon to select dates for a different time period.

How do I sort the results in date order? In numerical order?
Please select the title, Start Date or End Date, in order to sort the results in chronological order. Select the Number title in order to sort the results from lowest number reported to highest number reported.

Can I display the chart in another way?
Departmental web charts can be displayed by the latest 5 time periods, oldest 5 time periods, top 5 data values and bottom 5 data values by selecting a value from the “Display data by” dropdown menu. Specific dates can be chosen using the calendar icons for Start Date and End Date.

How often is this information updated?
The frequency of updates depends on the information reported by various Departments of the City of New Orleans.

Where can I go to get more information?
Please contact the City Department listed in the upper right corner of chart for more information.

Who do I contact for further information?
For technical support please contact Department of Management Information Service (MIS) Help Desk:

Email: helpdesk@cityofno.com
Help Desk Line: 504.658.7800

For questions and feedback about the Community on One Page Initiative and the City of New Orleans Geographic Information System Program (CNOGIS) please email or send correspondence to:

Email: gis@cityofno.com
Mayor’s Office of Technology – GIS
1300 Perdido St., Rm BW15
New Orleans, LA 70112