Address Search COP Portal | City of New Orleans | Help
Frequently Asked Questions:

What kind of information is accessible through this application?
    Currently you can access zoning and FEMA flood zone information for the selected property, along with blighted properties, good neighborhood program calls, permits issued; 311, EMS, and fire calls; street condition; damage assessment and reopened businesses surrounding the selected address.

How do I use date features? 
    If a theme has date information, then results can filtered by entering either one or both of start and end dates. The start and end dates can be changed in two ways, by either entering a valid date in mm/dd/yy format in the text box or by clicking on the 'Calendar' tool besides the date box and selecting the required date.

Why does not my address turn up in search? 
    If your address does not show up then most likely we do not have it listed in our database. Please contact us to include your address information in our database.

For technical support please contact Department of Management Information Service (MIS) Help Desk:

Email: helpdesk@cityofno.com
Help Desk Line: 504.658.7800

For questions and feedback about the Community on One Page Initiative and the City of New Orleans Geographic Information System Program (CNOGIS) please email or send correspondence to:

Email: gis@cityofno.com
Mayor’s Office of Technology – GIS
1300 Perdido St., Rm BW15
New Orleans, LA 70112


How do I save the retrieved image? 
    Image retrieved in your search can be printed using the 'Print' tool This tool is located besides the image.

Why do I get 'No image. Please enter an address' message?
    Information retrieved by your search query is stored on the Map server for 15 minutes, after which the data is deleted. If you need to access the information please enter the address by clicking on the 'Address Lookup' link on the top of the page. For your convenience, your most recent search queries can be accessed through the 'Recent Searches' link located on the top of this page.

 
© The City of New Orleans, Louisiana